SpyShop.me Policies and Customer F.A.Q.
We accept Visa, Visa Delta, Visa Electron, Maestro, MasterCard.
Products on our site can be purchased securely with any major credit card. Merchandise will be shipped after debit/credit card transaction clears.
SpyShop.me employs the highest grade of encryption available to secure all customer purchases. IP addresses are recorded for fraud prevention purposes. IP addresses will be banned and local authorities notified in the event of fraudulent credit card use.
Currency used for the payments are Thai Baht (THB), and price displayed in Euro are updated daily.
All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorize payment then you will be notified of this immediately at the check-out stage.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against one or more third-party fraud prevention schemes. At all times where we disclose your information it will remain secure.
SpyShop.me does not store any debit/credit card information and use one the best south east asian external payment gateway in asia. All payment are process by Omise.
Shipping and Handling:
All orders placed in Thailand and sent in Thailand are free of charge and sent by EMS. Faster delivery is available on request. When checking out international rates based on Thailand Post EMS with tracking will be displayed.
For overseas orders please email us for shipping rates
Please note ALL orders can take up to 3-4 business days for processing and that weekend deliveries are very expensive. Weekday deliveries are more cost efficient. Please note that we will ONLY ship to the billing address shown for the credit card.
SpyShop.me does not accept Paypal at this time because of high debit/credit cards fees.
Payments are not refundable. Returned merchandise has to be in original condition and packaging and returned within 7 business days from date of purchase. Exchanges and store credit are granted if original sales receipt is presented with product in previously described condition. Store credit is valid for 1 year from date of purchase. A 25% restocking fee will be deducted from the original purchase price. No refund on shipping cost.
90 days Warranty is provided at no additional cost on all electronic merchandise. Spy Shop may replace defective merchandise with one of equal or greater value when original merchandise is out of stock, back ordered or out of production.
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.
Without limiting any other exclusion herein, SpyShop.me does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.
Spy Shop provide guides with most of their devices in english explaining how to operate them. If any other help is needed feel free to contact the support.
Spy Shop Disclaimer
WARNING: Products purchased at SpyShop.me are not to be used for surreptitious interception of oral communications. Any use of DVR, spy camera, GPS trackers must be done for yourself or anyone clearly informed that device is in usage.
SpyShop.me will not be held liable for any damages or criminal prosecution resulting from illegal use of products purchased at SpyShop.me.